Support
We read every message.
Carva is small enough that a real person answers. Here is the fastest way to reach one.
Something is broken
Report it from inside the app — Profile → Help & support — so the diagnostics come with it. Or write to us directly.
Your data or your account
Questions about what Carva stores, or a request to delete it. You can delete your account yourself in the app.
A security problem
Found a vulnerability? Tell us directly and we will act on it. Please do not post it publicly first.
Anything else
Partnerships, press, or a question that does not fit anywhere above.
Common questions
Before you write
Is Carva available yet?
Carva is in private testing on Android and iOS. Email us and we will send you a build.
Do I need an account?
No. Manual records and saved reference information work without an account. Maps, AI, backup, live prices and shared features need a connection.
How do I delete my account?
Email privacy@getcarva.com from the address on the account. Self-service deletion is temporarily disabled while Carva completes a fail-safe server deletion process. See the deletion page.
I was sent an invite link
Open it on the phone that has Carva installed and it will take you straight to the road trip or club.